Work Smarter, Not Harder
Do you manage multiple vacation rental properties or hotel rooms, and is it hard to keep track of all incoming inquiries? Is your hotel front office staff overwhelmed, or do you keep having personnel shortages? Guest experience software helps hotel and vacation rental owners to digitize and automate all guest interactions beyond the booking. The app becomes your guests’ go-to guide and virtual concierge supporting them during their stay. Save time on guest management while maintaining excellent service.
Reduce front office pressure
The guest app becomes the guests' go-to-guide during their stay. Upload explanatory video content to save time during check-in, or stays. Share necessary information, add pictures or detailed instructions.
Knowledge base
Virtual concierge software provides the entire guest services team transparency and an improved way to collaborate on guest requests. Create a database of your preferred local recommendations, suppliers and keep your team up to date.
Guest insights
Concierge software allows you to build a knowledge base of your valued guests so you can improve guest service and make it even more personalized for returning customers.
Reduce Front Office Pressure with a Guest App
Guest app technology empowers guests to take more control of their stay while reducing the burden on front desk staff for routine tasks. This enables hotel staff to focus on providing exceptional guest experiences and handling more complex issues, ultimately enhancing overall operational efficiency.
Ease of finding information
Finding information was never this easy. The guest app gives guests 24/7 access, to all the ins and outs of their stay.
Automated travel itinerary
The guest app automatically updates the guests travel itinerary after their inquiries.
Local recommendations
Give your guests the best recommendations without asking - right at their finger-tips.