Your answer to an unforgettable guest experience

The guest experience platform for vacation rentals, hotels, and Airbnb hosts looking to exceed guest expectations.

 

I’m curious, tell me more
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Deliver a guest experience like no other

That 5-star review is just around the corner

AUTOMATE & digitalize COMMUNICATION

Save time on guest management

Overwhelmed with guest questions? Tired of providing the same answers time and time again?

70% of guest questions are repetitive. HolidayHero helps to significantly reduce the number of guest questions with smart automated answers. Thanks to our AI-powered chatbot, common questions are answered instantly without any front-office involvement.

  • Answer guests’ FAQs automatically

  • Cut down on administrative work

  • Engage with guests 24/7

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MAXIMIZE REVENUE

Increase the average guest spend

A lot can happen between booking and check-out. Why not make the most of this time by allowing your guests to book extras that will improve their stay?

HolidayHero’s upsell feature makes it easy to increase the average guest spend by offering additional services and experiences. An early check-in, a full fridge, a welcome pack, extra cleaning, bike rentals, taxi rides, restaurant reservations, or any other services you think your guests would enjoy.

  • Upsell additional services to maximize revenue

  • Delight guests with unique offerings

  • Boost positive reviews and feedback

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The guest app

Offer a seamless guest experience

Guest expectations are at an all-time high. From proactive service to personalized interactions and connected experiences, understanding guests’ needs — and exceeding their expectations — is critical to staying ahead of the competition.

Digitalize and automate all guest interactions beyond the booking with the HolidayHero guest app. Give guests the ease of using one go-to interface that supports them during their stay — curated by you.

  • Provide your guests with a guest App

  • Set yourself apart from the competition

  • Connect to property management systems and smart devices

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