Adaptable Guest Journey

Adaptable Guest Journey

Adaptable Guest Journey

Tailor the guest app to match every step of the journey. Display the right information at the perfect time—whether it’s essential amenities, guidebooks, or exciting experiences. Keep guests engaged and informed exactly when they need it.

Tailor the guest app to match every step of the journey. Display the right information at the perfect time—whether it’s essential amenities, guidebooks, or exciting experiences. Keep guests engaged and informed exactly when they need it.

Tailor the guest app to match every step of the journey. Display the right information at the perfect time—whether it’s essential amenities, guidebooks, or exciting experiences. Keep guests engaged and informed exactly when they need it.

headless-guest-experience

The right information at the right time

Enhance guest experience by customizing the app’s layout to prioritize key information. Need to reduce front desk inquiries? Highlight concierge services and FAQs. Want to streamline communication? Bring chat and announcements to the forefront, ensuring guests find what they need instantly.


Headless-Experience
Headless-Experience

Adapt to your ideal guest journey

Adapt to your ideal guest journey


Easily customize the guest journey in the backoffice by adding flexible stages at any time. Each stage can have its own tailored content—whether it's upsells, experiences, or key information—ensuring guests see the right offers at the right moment. This powerful feature allows operators to adapt the app per brand, maximizing engagement and revenue with ease.



Easily customize the guest journey in the backoffice by adding flexible stages at any time. Each stage can have its own tailored content—whether it's upsells, experiences, or key information—ensuring guests see the right offers at the right moment. This powerful feature allows operators to adapt the app per brand, maximizing engagement and revenue with ease.



Easily customize the guest journey in the backoffice by adding flexible stages at any time. Each stage can have its own tailored content—whether it's upsells, experiences, or key information—ensuring guests see the right offers at the right moment. This powerful feature allows operators to adapt the app per brand, maximizing engagement and revenue with ease.


Boost Bookings with Smart Upsells

Maximize revenue by showcasing the right offers at the right time. Promote upsells during key moments of the guest journey and highlight experiences that drive engagement. Whether it’s spa treatments or local tours, positioning them strategically boosts visibility and conversions.

Frequently Asked Questions

FAQ

What types of content can I add to different guest journey stages?

How does customizing the guest app improve upselling opportunities?

Is it possible to tailor the guest journey for different properties or brands?

Do you allow external content?

What types of content can I add to different guest journey stages?

How does customizing the guest app improve upselling opportunities?

Is it possible to tailor the guest journey for different properties or brands?

Do you allow external content?

What types of content can I add to different guest journey stages?

How does customizing the guest app improve upselling opportunities?

Is it possible to tailor the guest journey for different properties or brands?

Do you allow external content?

Try out the Guest App Demo

Scan the QR code with your smartphone, or click the below link to test the HolidayHero Web App Demo.

Try out the Guest App Demo

Try out the Guest App Demo

Scan the QR code with your smartphone, or click the below link to test the HolidayHero Web App Demo.

Scan the QR code with your smartphone, or click the below link to test the HolidayHero Web App Demo.