Guest Experience Software for Property Managers

Manage multiple guest journeys, while you save time and increase the average spend per booking

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Advanced Guest Experience Software. Right At Your Fingertips

Create unforgettable experiences for your guests while efficiently managing tenants and day-to-day operations. With HolidayHero's advanced guest experience software, property managers can take operations to new heights and provide exceptional guest service.

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Why Guest Apps?

It's important to recognize that guests heavily rely on their mobile devices for a range of purposes. It's time for property owners to move away from outdated in-property books and lengthy PDF files, and instead make sure that all property information is readily available at any time and from any location with guest apps.

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Try out the Guest App Demo

Scan the QR code with your smartphone, or click the below link to test the HolidayHero Web App Demo.

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Effectively Manage Your Guest Experience

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Digital guidebooks

Share all necessary information with your guest and reduce repetitive questions. Add pictures, videos, or detailed instructions in your electronic guidebooks.

Marketing announcements

Cater to every phase of the guest experience journey. Use in-app notifications to entice guests' and encourage them to take action on information provided.

Travel itinerary

Holidayhero simplifies the daunting task of managing your guests' travel plans by automatically updating their itinerary.

Personalized upselling

Guests tend to be happier when their journey is personalized to their preferences. You can upsell by catering to their specific needs and offering services and experiences that align with their individual profiles.

HolidayHero Advantages for Property Managers

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Unique proposition

Property managers can emphasize to potential owners the unique proposition of having a guest app explicitly tailored to their property through HolidayHero. Highlighting this can be a compelling selling point for property owners, as it differentiates their property from competitors and demonstrates a commitment to providing exceptional guest experiences.

Direct bookings

The personalized services and recommendations offered through the guest app not only enhance the guest experience but also encourage guests to book directly through the property manager's channels. This reduces reliance on third-party booking platforms and increases revenue for both the property manager and the property owner.

Scalability

Property managers can quickly scale up their operations by integrating new properties into the HolidayHero platform. This gives advantages by allowing them to expand their offerings rapidly and efficiently, catering to a growing market demand for high-quality vacation rentals with enhanced guest experiences.

Brand loyalty

The guest app serves as a digital extension of the property manager's brand, providing guests with personalized services and recommendations tailored to their preferences. This enhanced brand experience fosters greater brand loyalty among guests, encouraging repeat bookings and positive word-of-mouth referrals.

OVO Network about HolidayHero

''Integrating a guest experience app into our service offering is not just an enhancement; it's a necessity in today's digital age. Guests no longer just expect great service in their accommodations but also throughout the entire guest journey, from booking to stay to post-departure. This approach sets us apart while also deepening our relationship with our guests, creating memorable experiences that encourage return visits and positive word-of-mouth. With HolidayHero, we're hoping to set new standards in guest satisfaction and loyalty.''

Louis Andrew, Director

Attract New Owners with HolidayHero

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Unique proposition

The HolidayHero guest app is a digital extension of the property's brand, offering personalized services and recommendations to enhance the guest experience. Highlighting the availability of such a feature can be a compelling selling point for property owners, as it differentiates their property from competitors and demonstrates a commitment to providing exceptional guest experiences.

Increased direct bookings

By utilizing the HolidayHero platform, property managers can showcase to potential owners the potential for increased direct bookings. The personalized services and recommendations offered through the guest app not only enhance the guest experience but also encourage guests to book directly through the property manager's channels and increase revenue for both owners and managers.

Appealing to owner goals

Property owners' core goal is to maximize revenue from their homes, and the proposition of a guest app that exceeds guest expectations aligns perfectly with this objective. Highlighting the potential for increased revenue through direct bookings driven by the enhanced guest experience facilitated by HolidayHero can be a persuasive argument for attracting new owners to partner with.

What are you waiting for?

Let's exceed guest expectations!

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Pricing

Try Out the Guest App Demo

Scan the QR code with your smartphone, or click the below link to test the HolidayHero web app demo.

Try it out

Learn more

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