Create a Consistant Brand Experience
Leading brands such as Marriot Bonvoy and LeCollectionist have already used technology to elevate their brand experiences. And now, with HolidayHero, you can access cutting-edge technology that requires no development skills and enhance your guest experiences today.
Personalization
Guest apps allow hotels to gather data about guest preferences, behaviors, and past interactions. This data enables hotels to offer tailored recommendations, special offers, and personalized services. When guests feel understood and catered to, they are likelier to develop a sense of loyalty toward the brand.
Convenience
Guest apps streamline various aspects of a guest's stay, such as mobile check-in and check-out, room service requests, and booking amenities. By offering these convenient and efficient services, the app makes the guest's experience smoother and more enjoyable, creating a positive brand perception.
Exclusive content and offers
Guest apps can offer exclusive content such as virtual tours, behind-the-scenes looks, or local recommendations unavailable elsewhere. This exclusivity gives guests a reason to engage with the app regularly and strengthens their connection to the brand.
Skip the OTA's, Get More Direct Bookings
Brand loyalty for hotels can significantly impact driving more direct bookings. Hotels prioritizing brand loyalty can benefit from increased direct bookings, improved customer relationships, and a more sustainable revenue model.
