Hostfully vs Touchstay: Choosing Your Digital Guidebook


Nowadays, dynamic digital guidebooks have become the norm in providing guests with a more interactive and engaging experience. These not only enhance the guest experience but also simplify property management. Currently, there are two leading digital guidebook platforms: Touchstay and Hostfully. When choosing between Touchstay and Hostfully, property owners, managers, and hoteliers need to be well informed. In this comprehensive comparison, we'll delve into the features, benefits, and distinctions of both Touchstay and Hostfully digital guidebook platforms so that you can make an informed and careful decision on choosing the best guidebook for your property.

hostfully vs touchstay

Understanding the Key Players

Touchstay and Hostfully platforms have earned their stripes as the leading digital guidebooks and have garnered popularity among property owners and managers.

Choosing the right guidebook platform is crucial for property owners and managers, since it affects guest experience, property efficiency, and brand identity.

Touchstay Guidebook

If you're looking for a user-friendly and visually appealing digital guidebook platform, Touchstay is an excellent choice. It stands out for its ability to create informative and captivating guidebooks. Let's take a closer look at what makes Touchstay so special:

  • Custom Branding Throughout Your Guidebooks

Touchstay allows you to create digital guidebooks that reflect your brand identity. This ensures guests experience a consistent and recognizable brand presence.

  • Check-In and Check-Out Information

A seamless check-in and check-out process is crucial for a positive guest experience. Touchstay provides guests with clear and concise information, ensuring a smooth arrival and departure.

  • Google Places Integration for Local Guides

Enhance your guidebooks with valuable local information. Guests can easily explore the area with in-depth local guides, enabling them to make the most of their stay.

  • Unlimited Photo and Video Capabilities

A picture is worth a thousand words, and a video can convey even more. Touchstay understands the power of visuals and offers unlimited photo and video capabilities, allowing you to showcase your property and the local area in a captivating manner.

  • Schedule Custom SMS Messages and Emails

Touchstay makes it easy to engage and inform guests by scheduling tailored messages and emails throughout their stay.

  • Multi-Language Capabilities

Touchstay allows you to offer guidebooks in multiple languages, ensuring that a wide range of guests can access the information they need.

  • Mobile-Optimized PWA with Offline Usage

Connectivity can sometimes be a challenge, but Touchstay has you covered. It offers a mobile-optimized PWA (Progressive Web App) that can be used even when your guests are offline. This ensures that they always have access to your guidebook information.

  • Video Embeds Within Guides

Want to make your guidebooks even more engaging? Touchstay permits you to embed videos within your guides, providing a rich and interactive experience for your guests.

  • Convenient Upsells

Touchstay offers an easy way to enhance guest experience and boost property revenue through convenient upsell options that align with guests' preferences.

Hostfully Guidebook

Hostfully is a digital guidebook platform that caters to the needs of property owners and guests alike. It is known for its customizable features and how it addresses the specifics of each property.

  • Showcasing Unique Highlights

Hostfully allows you to highlight the unique features of your property and location to make it more attractive and a strong selling point for potential guests.

  • Clear Directions

When guests travel to your property, clear directions are a blessing. Hostfully provides detailed directions for different modes of transportation, ensuring hassle-free arrival.

  • Check-in and Check-out Information

With Hostfully, you can easily share check-in and check-out instructions, streamlining operations and enhancing guest experience.

  • House Manuals and Local Area Guides

A guest's comfort and convenience are of utmost importance. Hostfully provides house manuals and local area guides which offer essential information and local insights, allowing guests to easily access details about appliances, local attractions, and more.

  • Custom Categories

Organization is key, and Hostfully recognizes this. The platform allows you to organize information using custom categories. This ensures that guests can access the information they need with ease.

  • Upselling

Enhancing the guest experience often involves offering additional services. Hostfully allows you to upsell services such as early check-in, transportation, or other options that can elevate your guests' stay.

  • Recommendations and Discounts

Hostfully provides exceptional service to its guests by not only suggesting local activities, places to visit, and dining options but also supporting local businesses through the sharing of discount codes and vouchers. This not only enhances the overall guest experience but also results in a mutually beneficial situation for all parties involved.

Choosing the Right Solution for Your Property

Your choice between Touchstay vs Hostfully should be based on your property's size, specific needs, and budget. Both digital guidebook platforms offer familiar features, competitive pricing, and scalability options. We recommend exploring both platforms and taking advantage of the available demos or free trials to determine which one best suits your property.

Are you looking for a more comprehensive guest management tool for your property that has interactive announcement cards, personalized upsells, bookable experiences, and 24/7 on-app guest communication? Then try out HolidayHero guest app for free!