Introducing Document Uploads on HolidayHero: Simplify, Organize, and Share with Ease

We’re excited to announce a highly requested feature that’s now live on HolidayHero: Document Uploads! Designed with both property operators and integration partners in mind, this new feature streamlines how you manage and share important documents, making your workflow more efficient than ever.

Effortless Document Management Across Key Resources

You can now upload documents directly within:

• Listings – Attach floor plans, property manuals, or legal documents.

• Reservations – Share contracts, invoices, or special terms and conditions.

• Guidebooks – Include detailed guides, maps, or travel itineraries.

• Experiences – Upload event schedules, activity waivers, or promotional materials.

• Upsells – Provide brochures, product specs, or exclusive offers.

• Amenities – Add appliance manuals, user instructions, or service details.

You can sort documents for each of these resources to keep them organized and easy to access, ensuring that the most relevant files are always front and center.

Real-World Use Cases to Enhance Guest Experience

Here are some ways this new feature can improve both your operations and the guest experience:

• Upload Appliance Manuals – Guide guests on using appliances, ensuring they feel comfortable and self-sufficient during their stay.

• Attach Reservation Details – Provide essential documents like contracts, invoices, or check-in instructions, reducing back-and-forth communication.

• Restaurant Menus – Easily update PDF menus for onsite dining options, informing guests of the latest offerings.

• House Manuals – Share comprehensive guides for property rules, safety procedures, and local recommendations, enhancing convenience for guests.

• Personalized Itineraries – Offer curated experiences with detailed schedules and recommendations, adding a personalized touch to each stay.

• Legal Documents – Quickly upload and share terms and conditions or regulatory information, ensuring compliance and transparency.

Secure Storage You Can Trust

We understand the importance of data security. That’s why all uploaded documents are securely stored, giving you peace of mind that sensitive information is always protected.

Seamless API Integration for Our Partners

For our integration partners, the document upload feature is fully accessible through our API. This means you can not only upload documents but also sort and manage them programmatically, making it easier to sync with your existing systems and workflows.

Why This Matters

Whether you need to attach an updated restaurant menu, a detailed property guide, or an important contract, this new feature helps you:

• Simplify how documents are managed and shared.

• Organize files with easy sorting options.

• Secure sensitive information with robust storage solutions.

We’re thrilled to roll out this feature and can’t wait to see how it helps you enhance your guest experience and streamline your operations.

Start uploading your documents today in HolidayHero!